Senior Housing Marketing Tips

Stop Looking for News. Start Looking for Stories.

One of the biggest misconceptions in senior living marketing is that meaningful stories are hard to find. They’re not. In most communities, the stories are already there. The challenge isn’t creating them—it’s recognizing them. A resident mentoring local students. A chef using technology to rethink dining. A veteran returning to Washington through Honor Flight. A

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Exit Interviews Offer Unmatched Customer Feedback

Want honest feedback about your senior living community? One of the most valuable opportunities to gather it comes after a resident has moved out. Exit interviews with former residents and family members provide candid insight into what your organization is doing well and where there are opportunities to improve. While satisfaction surveys and online reviews

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Lunch & Learns Build New Interest & Renew Relationships With Existing Leads

“Lunch & Learns” have become synonymous with senior living communities. Their intent can be educational and entertaining and offer opportunities for building new interest and renewing relationships with existing leads.   We recently worked with our client, The Palace Coral Gables, to make a Lunch & Learn educational, entertaining and memorable: “Lunch at La Mancha.”

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Using the Art of Storytelling to Close Senior Housing Deals

The coronavirus has offered senior living communities marketing challenges that may be the silver lining of the pandemic. According to Jane O’Connor, business coach and trainer specializing in the 55+ housing industry, communities have had to rethink, retool and refine, especially in their marketing efforts. People are hesitant to make moving decisions and are concerned

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Senior Housing Advertising During COVID-19

The new messages of advertising senior living communities in the coronavirus pandemic will need to be absolutely transparent, according to award-winning advertising consultant Rick Barrow. Rick shared his thoughts on the state of senior housing advertising during an episode of Pod-Pourri, The Ehlers Group’s podcast. He said creating messaging that resonates with families is critical

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Social Director Shares Tips for Activities During COVID-19

When the coronavirus pandemic hit, one immediate change for senior living communities was activity programming. Residents needed to be confined to their apartments and couldn’t participate in group activities, and the community’s doors were shut to nonessential visitors.   Pamela Parker, Lifestyle Director for The Palace Coral Gables, viewed this as an opportunity to regroup and

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